International tenders

VSO is a global voluntary organisation whose mission is to bring people together to fight poverty through the lasting power of volunteering.

Current contract opportunities

VSO CONTRACT OPPORTUNITY – TRAVEL AGENCY SERVICES

VSO is a global voluntary organisation whose mission is to bring people together to fight poverty through the lasting power of volunteering. We work across 20 countries and travel is a vital part of our operations.

We will be running a tender process to award a contract for the provision of global travel management services and are seeking expressions of interest from suitably experienced / qualified organisations.

The requirements include air travel reservation, online booking and ticketing, date or routing changes, voids and refunds, advice on travel restrictions and security developments, booking of conferencing and event facilities and visa services for VSO staff and volunteers.

Suppliers may express interest in Lot 1 or in both Lot 1 & Lot 2 

  • Lot 1 - Travel management services with global coverage
    Anticipated annual volume: £700,000 approx.
  • Lot 2 - Visas services for UK based staff
    Anticipated volume: up to 50 transactions per year

Please note that volumes are approximate and may be subject to change.

VSO requirements: 

General requirements: 

  • International travel management services offering 24-hour support 
  • Must be able to provide options for online (booking tool) and offline (reservations agent) bookings
  • Must have experience in working with charities and international organizations
  • Must offer charity fares

Compliance and accreditation requirements:

  • Suppliers must comply with the EU General Data Protection Regulation and the Data Protection Act 2018
  • Suppliers must be IATA Accredited 

Expressions of interest:

All expressions of interest must be received by VSO by 5pm UK time on 31st October 2022 and must be submitted electronically (emailed) to the following email address: anthy.kapsalis@vsoint.org. The EOI must include a contact name, company name, company address, phone and email address. Please indicate the lot(s) for which you are expressing interest.

Tender documents: tender documents will be sent to those who expressed an interest shortly after the close of the EOI period.
Anticipated contract award date: January 2023
Anticipated contract implementation: January - March 2023
Contract period: 3 years with the possibility of a 1-year extension

VSO reserves the right not to award a contract.

VSO CONTRACT OPPORTUNITY - MEDICAL INSURANCE FOR VSO RWANDA

We will be running a tender process with the intention of intention of awarding a contract for the provision of medical insurance services and are seeking expressions of interest from suitably experienced / qualified insurance companies.

VSO’s requirements:

VSO Rwanda is looking to appoint a medical insurance provider with presence in East Africa and duly registered in Rwanda. The provider will be required to provide comprehensive medical coverage for VSO employees and their legal dependents and will be expected to not make use of co-pay arrangements. Details of requirements will be provided in the tender documents.

VSO has two categories of staff to cover:

  • Category one: Staff and their dependents (40 staff and an undetermined number of dependents)
  • Category two: Volunteers only (90). Please note: volunteer dependents are not included in this contract.
     

Expressions of interest

All expressions of interest must be received by VSO by 19th December 2022 by 10.00am and must be submitted electronically (emailed) to the following email address:  Godeberthe.nyiraminani@vsoint.org. The EOI must include a contact name, company name, company address, phone, email address and copies of the Rwanda Development Board Registration certificate and any other Regulatory Authority certificate.

Tender documents: tender documents will be sent to those who expressed an interest, following the close of the EOI period.

Anticipated contract start date:   February 2023

Contract period: 1 year with the option to extend for an additional 1 year

VSO reserves the right not to award a contract.