Contact us

Our team is here to help with any enquiries you might have.

See if the answer to your question is in our FAQs

Or choose a topic to get in touch with the right people at VSO.

Get in touch

VSO data protection and privacy declaration

If you change your mind at any time about how you want to hear from us please call us on +44 (0)20 8780 7500 or email enquiry@vsoint.org. We will never sell or swap your data and we promise to keep it safe and secure in accordance with our privacy policy.

Contact details for our teams

UK and general enquiries

For all general enquiries, please contact us:

Email

Write to enquiry@vsoint.org

Phone

Call us on +44 (0)20 8780 7500 (available 9am-5pm GMT)

Post

Send your letter to:

VSO  
145 London Road  
Kingston-Upon-Thames  
KT2 6NH
United Kingdom

Ireland

Email

info@vso.ie

Phone

Call us on +353 1 640 1088 (available 9am-5pm GMT)

Post

Send your letter to:

VSO Ireland  
PO Box 13269  
Waterford  
Ireland  

Find us online at: www.vso.ie

Netherlands

Email

info@vso.nl

Phone

Call us on 030 232 0600 (Monday to Friday between 9:00 and 21:00 CET, Saturdays between 9:00 and 17:00 CET)

Post

Send your letter to:

VSO
Way of the United Nations 1
3527 KT Utrecht

Find us online at: www.vso.nl

USA

Post

Send your letter to:

VSO USA
700 K Street NW
Washington DC 20001.

Overseas emergencies

Duty officer: (+44) 7827 980 612 (outside UK office hours only). 
This telephone number is for use in an overseas emergency only.

VSO complaints process

We take concerns and complaints about our work, staff and levels of service very seriously.  If you do not feel that we have met the high standards you expect, we want to know.

How to make a complaint

Volunteering

For volunteering enquiries, please email recruitment@vsoint.org.  If you wish to talk to us, please email us and a member of our team will be happy to arrange a call.

Partnerships and general country office enquiries

Contact your local VSO office for more information.  
Not sure who to speak to? Contact VSO International using the details at the top of the page.

Media team, UK office

For media and press enquiries, case studies and interviews.

Email

Write to: press.office@vsoint.org

Safeguarding and Child Protection

Protecting children, young people and vulnerable adults from harm is central to achieving our mission of ending global poverty.

At VSO we are committed to ensuring the experience of our organisation is one that is free from any form of abuse or exploitation. Everyone who comes into contact with any person associated with VSO should at all times feel respected and safeguarded.

To enforce this, VSO’s global safeguarding policy has a range of preventative measures and systems to prevent any form of abuse, and clear procedures for disciplinary action in the event this policy is breached.

If you have concerns or wish to talk to someone in confidence about a safeguarding issue please contact the Lead Safeguarding Officer at VSO on +44 (0)20 8780 7500 or safeguarding@vsoint.org

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