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Senior Supporter Engagement Officer (Acquisition)

Type of role:Communications and fundraising
Location:Kingston upon Thames, United Kingdom
Salary:£34,000 per annum
Contract type:Permanent
Full Time:35 hours per week
Application Closing Date:1 Sep 2019
Interview date:ASAP
Start date:ASAP

VSO is the world’s leading international development organisation that works through volunteers to fight poverty. Working in 24 countries around the world, our unique role in international development is to place committed volunteers with carefully selected organisations where their skills can have the greatest impact. Our extraordinary volunteers live and work in some of the world’s poorest communities. Sharing their unique skills and experience to generate new ideas and new ways of doing things, helping the communities they work in lift themselves out of poverty. We’re not about delivering quick fixes, but instead we focus on long-lasting, sustainable change, that will impact generations to come. Join us and help us work towards our vision of a world without poverty.

Role overview

VSO is looking for a talented individual with excellent experience in recruiting new supporters utilizing direct marketing. Right now is an exciting time to join VSO as we implement strategies to significantly expand our supporter base, connect donors with those they seek to help and raise unrestricted income. We have ambitious growth plans to deliver improved outcomes in international development. Fundraising is crucial to this so we need an experienced individual to help us launch new products and manage campaigns across different channels.

You will be a vital part of connecting VSO, supporters and those we work with. You will do this by developing and delivering integrated marketing campaigns that convey the power of how communities and volunteers around the world can overcome inequality and poverty.

The Senior Supporter Engagement Officer (Acquisition) will sit within our Supporter Engagement team, who are responsible for engaging new and existing audiences. The ideal candidate should be passionate about how international development can overcome inequality and poverty, and bring enthusiasm and experience as to how our fundraising can contribute to this.

VSO is committed to delivering impact for communities by listening to what they want and ensuring we amplify voices from all groups; taking into account social inclusion and gender. VSO seeks to train local people to lift themselves and their communities out of poverty. Therefore our fundraising must accurately portray the power, resilience and courage of those we work with and their communities. As such we welcome diverse voices in our recruitment of this role.

Skills, qualifications and experience

Competencies and Behaviour

At VSO we believe progress is only possible by working together. Whether you want to join us as an employee, or as a volunteer working in your own country, overseas or online, our selection process includes an assessment based on these core competencies:

• Ability to be open minded and respectful
Ability to demonstrate initiative
• Ability to be resilient and adaptive to new situations
• Ability to facilitate positive change and build sustainable working relationships
• Ability to seek and share knowledge

VSO promotes equal opportunities and values a diverse workforce. We also offer a range of benefits, including;

• A friendly and supportive office environment
• Opportunities for flexible working and working from home
• Generous annual leave of 37 days (inclusive of public holidays)
• Competitive pension with Scottish Widows
• Employee and Volunteer Assistance Programme
• Personal accident insurance
• Season Ticket Loan
• Cycle to work scheme
• Professional development
• Additional Leave for Parents and Carers
• VDU Eye Care Vouchers

This role is based in London (Kingston upon Thames).
VSO is unfortunately unable to provide sponsorship, so candidates MUST have the right to work in the UK.

VSO reserves the right to close this job early if we receive a sufficient number of applications.

If you’re interested in applying for this role, please download the job description for more information.

To submit your application, click on ‘Make an application’ and complete all relevant fields on the online application form.

Make an application
VSO has zero tolerance of abuse and exploitation of vulnerable people. We expect all our employees/volunteers to ensure we protect children, young people and vulnerable adults from harm and abide by our safeguarding policy (PDF).

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